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During business hours (Monday–Friday 8:30am–5:30pm), we respond to all WhatsApp messages and calls within 2 hours — usually much faster. For enquiries submitted via the quote form, we respond within 2 business hours. For emergency fence faults, WhatsApp us any time and our on-call team responds as quickly as possible, including evenings and weekends.

Yes — completely free with no obligation. A certified engineer visits your property, assesses the site, and provides a detailed written quotation at no charge. We only ask that you give us a fair hearing when you receive the quote. There is no pressure, no commitment, and no fee for the site visit regardless of whether you proceed with the project.

Yes — Electric Fences Kenya installs across all 47 Kenyan counties. We serve Mombasa, Nakuru, Kisumu, Eldoret, Thika, Kiambu, Machakos, Laikipia, Nanyuki, and all other major centres. For upcountry projects, a transparent transport supplement is included in the written quotation. Products are also available for nationwide delivery via our online shop at electricfences.africa/store.

WhatsApp is the fastest channel for emergency fence faults — send a photo or video of the problem to +254 722 708034 and we can often diagnose the fault remotely within minutes. If the fault requires a technician visit, we prioritise emergency attendance for existing clients in Nairobi with same-day response during business hours and best-effort response outside hours. Calling +254 722 708034 directly is the second-fastest option for urgent issues.

The quickest way is to fill in our 3-step quote form above — we'll respond with an initial price range within 2 hours. For a precise quote, we need a site assessment (free) to measure the exact perimeter, assess the site conditions, and recommend the right energizer specification. Our online price calculator at electricfences.co.ke/electric-fencing-calculator-free gives an instant estimate based on your fence type and perimeter length.

Yes — we service and repair electric fences from all brands and installations, regardless of who originally installed them. We stock genuine spare parts for JVA, Nemtek, Stafix, and Gallagher energizers and can typically diagnose and repair most common faults in a single visit. Annual maintenance contracts are available for properties with existing fences installed by any company.